Your questions guide the conversation
ProVoz conducts the intake workflow configured around your firm's approved questions rather than making legal judgments about the caller.
Personal injury law firm intake
A backup intake path for missed calls
Keep a prospective-client conversation moving when your team cannot answer the phone.
ProVoz provides 24/7 intake coverage for personal injury firms. It conducts your configured intake workflow, organizes information reported by the caller, and delivers it to your team for review and follow-up.
Discuss missed-call intakeThe intake gap Missed calls
When a prospective client cannot reach your team
Personal injury inquiries can arrive while staff are speaking with another caller, in a meeting, or otherwise unavailable. If no one can answer, the firm may not have the opportunity to begin its intake questions or collect the caller's account at that moment.
That creates an operational gap: the caller has not yet shared the information your firm uses to review an inquiry, and your team may need to follow up later without an organized intake conversation to work from.
A configured backup Personal injury intake
A backup path that follows your law firm intake workflow
Caller-reported information is organized
The service organizes information shared during intake and delivers it to your team for review and follow-up.
Your team decides what happens next
Your firm remains responsible for evaluating the information, deciding whether to follow up, and making all representation decisions.
Firm controlled Intake coverage
Intake coverage, not legal evaluation
ProVoz provides a backup intake path; it does not determine whether a caller has a viable case, provide legal advice, make legal decisions, establish an attorney-client relationship, or replace your firm's authority over representation.